Build or Buy a CMS?

http://www.contentmanager.net/magazine/article_1408_build_buy_cms.html

Creating a content management system either from scratch, or using pre-existing building blocks, may sound like the ultimate way to get the exact solution you require.

However, careful analysis reveals there are dangerous pitfalls with taking the build-your-own content management systems path.

Coming from a web services background, many of the Gravity team recall (and shudder) at the scores of so-called content management systems we saw deployed from “modules” that were kicking around during the heady days of the .com boom.

In comparison to today’s mature, tested and carefully designed products, these systems were quirky, poorly thought-out, and difficult to maintain. At the time, unfortunately, there was little other choice.

However, even now many will seriously consider custom content management system development. Like any IT custom development project, you could be taking on serious risk when it comes to delivering your project on time and budget, not to mention the downside of expensive support and the lack of upgrades in the future.

The following paper delves into the detail behind our perspective, and debunks many commonly held views of product based content management systems by showing how Infomaxim exceeds the return on investment of custom built solutions, hands down.


Two Main Reasons Organisations Choose to Build

Flexibility

The decision to build rather than buy is frequently based on the assertion that no off-the-shelf product could possibly meet the specific business needs of the organisation.

And yet, it is this very requirement that was at the heart of Infomaxim during the products design. In short, this system has been built from the ground up to ensure maximum flexibility.

For many developers, customisation efforts quickly mean abandoning consistent architectures, or processes, in favour of meeting seemingly complex requirements. Such an approach is short-sighted, paying no respect to the need for change, and a consistent model to ensure scalability, security and true-flexibility.

In reality, the information management and publishing requirements of a broad range of possible applications can be successfully contained in a well thought out system. If requirements are found that do not fit the system, instead of developing at a tangent to meet some specific unusual need (and thereby creating an island of development investment), we rather prefer to adjust the system, so the need can be met predictably again and again.

With that in mind:

• Infomaxim features a dynamic Information Store that allows any conceivable structure of content to be created. Any number of meta-data fields can be defined and complex database record structures can be configured, enabling structured data to be managed with the same ease as free-form articles. All this without any custom programming, and in a consistent interface for managing information.
• The Infomaxim template system truly separates presentation and content, and eliminates the need for any programming in order to create flexible page functionality. This is made possible through a system of Skins (the HTML) and Views (the rules that bind information to presentation), and theInfomaxim Information Rendering Language. The end result is a template building system with extraordinary flexibility, enabling complex web applications including online catalogue based shops, portals and directories to be deployed rapidly, with no custom-ASP programming.

• 100% audit trail and roll back: Quickly built custom systems frequently present live database records to the web site visitors, rather than versioning approved content, and moving into a flat file format that can be more quickly served, with less load on your live web server. This is risky from a security point of view, and could leave your organisation exposed to unnecessary legal risks because of a lack of historical data on your web site publishing.
• True separation of presentation and business logic. Instead, templates are custom built with programming code, and presentation, in a single page, creating a tightly inter-dependent code base that is complex to maintain. Design changes need to be made by programmers rather than designers, meaning the cost of change is time consuming and expensive. There is system for managing template functionality, therefore change require further development. Cost of ownership rapidly escalates as the inevitable need for changes continues.
• Consistent user interface for managing different structures of information, or content. Instead, many systems bolt-on separate modules, that don’t truly integrate into the core platform, function differently, and don’t work with the same security or publishing model.
• Integrated security, down to the field level. Unless there is a consistent model for managing user permissions across all aspects of the system, security is difficult to manage, let along understand.
• True support for concurrent users, with proper record-locking, and item check-out. In a complex web based client-server environment, proper management of concurrent attempts to edit information is critical to ensuring authors do not stomp on each others work.

• Custom development is time consuming, and requires considerable diligence in scoping and planning requirements to avoid becoming an iteratively resource hungry monster.
• Web development is not like building desktop applications. The nature of the Internet creates inherently complex requirements from a client-server perspective. There are many layers of technology ranging from client-side browsed based code (such as DHTML, JavaScript, Flash) to Server-Side languages (VBScript, Jscript, PHP etc), query languages and procedures (SQL), server components (C, Java, VB) and more. Development of a sophisticated solution demands a clear understanding of all these layers.
• Managing web based application and database servers running a customised solution is more complex than managing a documented product.
• Testing on different platforms, and loads, can be extremely time consuming.
• Documentation may never be written to cover 100% custom systems, or elements of a customised system. Working with pre-existing building blocks that are not properly documented, or are really only code libraries, can be as time consuming as building from scratch.
• Support for a non-standard custom system can be painful to extract, and expensive to continue.
• Maintenance is more complex, more time consuming and more likely to be fraught with the problems of undocumented functions, that have been long forgotten by programmers that have moved onto other projects.

• Deploying a product leverages the expertise of a team focussed on development of a solution that has enjoyed the attention and tuning of thousands of hours of development.
• As Infomaxim grows and expands to manage more enterprise information management requirements, the investment you make will become more valuable in other areas of your business.
• Through minimal levels of configuration, Infomaxim can meet the content management needs of a broad range of applications.
• Customisation of your business presentation layer is fast, thanks to a well defined flexible template system that is managed by Infomaxim.
• Deployment times are typically weeks not months, and cost a fraction of the product license cost – not a multiple of it – like some so-called heavy weight solutions.
• Training and support, plus the on-going commitment to provide you a working solution that can grow with your needs, is a core part of the Infomaxim product vision.
• Documentation is consistently organised, and growing as the system expands.
• Online training is growing and becoming more sophisticated.

Published: 04/2007
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