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 | | http://www.contentmanager.net/magazine/news_h14513_city_of_ottawa_to_deploy_stellent_universal.html |
Stellent, Inc., a global provider of content management solutions, announced the City of Ottawa, the capital of and fourth-largest city in Canada, plans to deploy Stellent® Universal Content Management™ across its organization to support a variety of content management-based applications.
The City recently launched the initial channels of its public Web site, www.ottawa.ca, powered by the Stellent system. Due to the success of this deployment, the organization plans to utilize Stellent Universal Content Management as its enterprise-wide content management solution to fulfill its numerous information management requirements. In particular, the Stellent technology will serve as an enterprise-wide compliance/records management application and enterprise-wide document knowledge base for City employees. The City will also utilize Stellent’s Web publishing capabilities to expand the ottawa.ca site and enhance the City’s intranet.
Upon completion of the enterprise-wide rollout, more than 3,000 networked City employees will use Stellent technology to enhance the timeliness and consistency of information managed across the organization, improve information-sharing and content optimization among internal audiences, and help meet their information management requirements and compliance mandates.
"We needed a system to help us keep ottawa.ca accurate and up to date. This streamlining will ensure the public can find the information they need 24/7 and that our 3-1-1 agents can confidently use the Web as part of the knowledge base they need to better answer phone inquiries. We believe the Stellent technology can help us achieve that goal," said Philip Clarke, director of client service and public information for the City of Ottawa.
The City of Ottawa will use Stellent Universal Content Management as the foundation of its information management and, in particular, enterprise content management initiatives. The Stellent-powered application — which replaces multiple shared drives and in-house records management applications — will enable City employees to store, share, collaborate on and access information through a central, Web-based repository, thereby improving productivity and the service provided by the City staff. The City will leverage Stellent Records Management to help ensure compliance with retention policies, enabling the City to easily comply with legislation dictating records retention processes for its electronic, e-mail and physical records.
"It is critical for our organization to have an enterprise-wide retention and disposition solution for records and non-records in order to comply with our records management policy, as well as decrease costs and mitigate our litigation risks," said Janet Harris-Campbell, director of information technology services and chief information officer for the City of Ottawa. "The Stellent technology offers retention management for both types of content. By utilizing its content management-rich records management capabilities, we are able to streamline our entire processes for retaining the information we need, holding or preserving required files, and identifying and destroying information that is no longer necessary."
"Like many of our customers, the City of Ottawa generated great success through a Stellent Universal Content Management line-of-business deployment and is now expanding the software suite across its enterprise," said Robert Olson, president and chief executive officer for Stellent. "The City’s pending rollout clearly illustrates how our comprehensive system can provide the backbone for any content management-based application and drive efficiencies by offering this functionality through a truly unified architecture."
15.12.2005, Stellent, Inc.
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