On-Demand Content Management: SpringCM Builds Momentum on Strength of SaaS

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On-Demand Content Management Leverages the Benefits of SaaS and SOA to Break Down Barriers of Scalability, Cost, Updating and Integration

While Software as a Service (SaaS) accounted for just five percent of the business software market in 2005, Gartner predicts that number will increase by 500 percent, expecting 25 percent of business software to be delivered via a SaaS model by 2011. As the various industries evolve in the way information is shared and managed, a growing number of businesses are turning to SpringCM, an innovative provider of on-demand, content management solutions. SpringCM is leading the charge in adapting traditionally complex and inflexible document management processes to a SaaS model.

Leveraging the benefits of both SaaS and SOA, the SpringCM content management solution breaks down barriers of scalability, cost, updating and integration. SpringCM provides a complete ECM stack for collaboration and document process automation. Users access SpringCM through a straightforward Web interface. Current customers are using SpringCM to automate work orders and invoicing processes, manage document flows, improve access to data and documents, and improve workflow and collaboration.

"Medium-sized organizations and departments need a way to streamline information sharing processes without putting a drain on resources," said Christine Mason, Founder of SpringCM. "Thousands of vendors are jumping into the SaaS space but many are building their solutions without a solid, Service Oriented Architecture (SOA). This defeats the primary goals of facilitating the ability to integrate quickly with other systems and to deliver the specific functionality required to meet customer needs."

The solid SpringCM architecture allows it to deliver composite applications and services like those of leading SaaS vendors such as Salesforce.com. The SpringCM SOA architecture and practices enable it to scale, change and version its solution flexibly, and to interoperate with existing systems.

"While the use of paper has been replaced by the use of information systems, the primary role of the document as a long-term artifact of business has not changed,˛ said Anne MacFarland, Director of Data Strategies and Information Solutions at The Clipper Group. łThe need for well-coordinated document management to speed up workflows and ensure document security is critical to organizations of any size. Application services, now known as software-as-a-service (SaaS), that manage the use of business documents are increasingly attractive to organizations with limited IT support or budgets."

Unlike first generation ASPs that delivered software on demand in a single-tenant model, SpringCM provides a true multi-tenant environment capable of serving thousands of customers with a single instance of an application.

SpringCM reaches customers in a variety of markets, including healthcare, logistics, insurance and energy. It has enjoyed significant momentum, with customers at over 100 organizations including Cox Communications, GE, Avon, ChemCentral, HealthNet and Dresser Industries.

21.02.2007, SpringCM




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