Independent Analyst Firm Cites ECM Vendor Open Text as an Industry Leader in Records Management

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Company's Livelink ECM - Records Management Named a Leader in Study of 12 Solutions. Records Management Critical to Regulatory, Commercial and Operational Compliance Worldwide

Open Text Corporation announced that analyst firm Forrester Research, Inc. has named Open Text a leader in The Forrester Wave: Records Management, Q1 2007, published on March 14, 2007 and authored by Barry Murphy with Connie Moore. The company's Livelink ECM - Records Management solution was one of only three solutions to be named a leader of 12 solutions included in the study.

Forrester's report takes an in-depth look at records management solutions and discusses trends that are driving the need for records management (RM) in business. According to the report, "More stringent government regulations, more explicit Federal Rules of Civil Procedure (FRCP), and more reliance on information as an organizational asset highlight the critical need to manage the full life cycle of information. RM software has emerged as the lynchpin of compliance solutions, capable of applying policies to electronic and paper-based information that govern the length of retention, the accessibility, and the manner of destruction."

In a summary of Open Text's solution, the study states, "Open Text Livelink ECM - Records Management is a leader in the records management (RM) market because it provides a framework for federated RM, flexible user interface options, and strong retention management capabilities." The summary
went on to say, "The product can abstract RM functions - like real-time tracking management and image/scanning - into the tools that businesspeople commonly use, such as Microsoft Office. It has an especially good integration to MS SharePoint - one that not only abstracts RM functions into the SharePoint interface, but also provides an archive back end so that content from SharePoint sites can be archived and managed as records from one system."

"When we look out over the market, it's clear that Open Text is a leading enterprise content management vendor not only by size, but also by the breadth and capabilities of its compliance offerings, and its subject matter and domain expertise in the implementation of records management, compliance and litigation initiatives," said Kirk Roberts, Executive Vice President, Products, Solutions and Marketing at Open Text. "We are glad to see this high level of recognition in Forrester's analysis, as we continue to extend our records management and compliance offerings to build solutions that address the needs of Global 2000 organizations and government entities around the world."

Roberts points out that Open Text is continuing its role as a leader in enterprise records management through its new Enterprise Library Services, first introduced in November as part of Livelink ECM 10, the latest version of the company's ECM suite. Enterprise Library Services integrate enterprise records management, archiving, metadata management and search capabilities, providing organizations with the ability to effectively implement retention strategies enterprise-wide, spanning multiple content stores. Customers can manage the metadata and lifecycle of content stored in enterprise applications such as Microsoft, SAP, Oracle, and Open Text's Livelink ECM, as well as content stored in email, file systems, and other repositories.

Also included in the study was Open Text's Livelink ECM - eDOCS solution for records management, formerly a Hummingbird solution before Open Text's acquisition of Hummingbird in October. The Livelink ECM - eDOCS solution was positioned as one of four "Strong Performers."

23.03.2007, Open Text Corporation




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