Gist Selects Stellent Universal Content Management Software
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Stellent, Ltd., the London-based subsidiary of Stellent, Inc., a global provider of content management software, announced the United Kingdom firm Gist is using Stellent technology to manage its company intranet. Gist, part of the BOC group, controls the movement of more than GBP 4.5 billion of merchandise to customers on an annual basis, including the food industry and fast-moving consumer goods.
Gist creates supply chain solutions for customers, including Marks & Spencer and British Airways, and recognised a company intranet would be an integral part of developing the business. The intranet needed to enable all staff to access information about the company and its customers quickly and efficiently to ensure improved, quality service for customers. The company wanted a dynamic, interactive, real-time intranet for managing and accessing customer information, product data, supplier information, safety policies and procedures, announcements and newsletters, staff benefits, online CBT training and rich media.
As part of the decision-making process, Gist attended workshops with existing Stellent users and viewed Stellent software in action. After meeting with a number of content management companies, Gist selected the Stellent technology, based upon positive industry analyst recommendations and feedback from a Gist customer pilot project, to power its intranet.
Andrew Caramba-Coker, senior IT project manager for Gist, said: "We found the Stellent software easy to use, and its ability to do conversion on-the-fly using native Microsoft Office tools was a definite plus. Stellent technology can be used by people with relatively limited IT skills; for example, a file created in Microsoft Word can migrate to a team-based collaborative environment and then be published to the intranet for the entire company to view."
Stellent worked with Gist to ensure the framework for the intranet was tailored to the needs of the company. Gist has seen benefits from using Stellent's software after just five months. These include significant improvements in internal and external communications, and increased sharing of information. "Due to the nature of a supply chain environment, Gist needs to invest a great amount of trust and responsibility in its staff," Caramba-Coker said. "The employees are the essence of Gist's success, and the intranet has ensured our staff can be more involved with the smooth running of the company. Additionally, everyone at Gist has really taken to Stellent's software. The content champions within the company claim Stellent has been a major contributor to the success of our intranet."
Gist is now considering expanding the ways Stellent software can be used by staff, such as putting intranet kiosks in staff rooms for employees to access company information. It is also looking to use Stellent to reinvigorate its public-facing Internet site and existing customer portals.
Bryan Richter, vice president of Europe, Middle East and Africa operations for Stellent, said: "Stellent was able to offer Gist a software package entirely tailored to suit the needs of the company. We are working with Gist on an ongoing basis to update the software it is using to manage its intranet, as well as help them with requirements for future projects."
About Gist
Gist combines leading-edge experience and expertise to offer a range of supply chain solutions from design, set up, implementation and operational management through to supply chain consulting services. Gist, based in the United Kingdom, has its head offices at Basingstoke in Hampshire; however Gist's 4,500 employees operate out of 28 locations, providing a full range of intellectual and asset-based business offerings in the UK, continental Europe, Asia, Australasia and North America. Gist's customers (including Ocado, Marks & Spencer, British Airways, Carlsberg-Tetley, New Look and Budgens) operate in a wide range of commercial and industrial sectors including grocery, electronics apparel and gas. Dynamic supply chain management is critical to the success of businesses across the globe. Gist has the ability to transform supply chains through intelligent application of innovative leading edge technology, unique solutions tailored to customers' strategies, managing change and embracing and enhancing the supply chain proposition. With industry-specific experience, expertise and excellence, Gist's solutions bring end-to-end visibility and implementation, from concept to delivery.
As part of the BOC Group, which serves two million customers in more than 50 countries, Gist also benefits from BOC's global capability, synergy and scale.
25.05.2004, Stellent
