Customers Show Strong Adoption of Vignette's Expanded Product Suite

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Vignette Corp. announced that leading organizations worldwide such as AAA, Ball State University, BMC Software Inc., the county of Santa Clara, Caixa Galicia, Euronext NV, ResMed, Thermo Electron Corp. and many others are embracing the company's strategy and expanded product set that includes enterprise content management, portal, document and records management, imaging, integration and collaboration capabilities. By deploying solutions and multiple products from a single vendor, customers are lowering costs, reducing risk and facilitating information management and delivery across the enterprise.

Many innovative enterprises are addressing their information and Web strategy requirements with Vignette's suite of integrated assets that combine management of information with sophisticated delivery and collaboration. With solutions that range from brand management and employee communication to customer self-service to governance, risk management and compliance, this concept, advocated by industry analysts in terms such as the Smart Enterprise Suite or Enterprise Content Management, is helping organizations realize the full value of their enterprise IT assets and achieve measurable improvements in the efficiency of their operations.

Vignette was among the first vendors to recognize the importance of bringing together highly scalable Web content management, document and records management, imaging, case management, portals and collaboration, and is unique in providing enterprise content integration capabilities throughout its suite. The combined and integrated product portfolio concept is consistent with Vignette's corporate strategy, which was publicly announced with the introduction of Vignette Application Suites almost two years ago. Today, leading organizations recognize the need for this cohesive approach and are planning IT initiatives accordingly, even if they purchase the various elements over time.

"Smart Enterprise Suite buyers prefer the advantages of a preintegrated suite with a single point of support; yet, in most cases, they will acquire the Smart Enterprise Suite one component at a time. Working with a single vendor has genuine value for many buyers," said Gene Phifer, vice president and distinguished analyst at Gartner Inc.

Customers benefit from Vignette's content management, enterprise document and records management, and collaboration and portal solutions, which can be deployed in a modular fashion to assemble business applications within the heterogeneous environments common in today's enterprises. Vignette's open architecture is designed to leverage existing applications and information and to increase return on current investments.

"As a multinational company with operations in more than 60 countries and a member of Forbes 200 Best Small Companies in America list for the past six years, ResMed knows firsthand the business value of a comprehensive integrated Web strategy from a single vendor," said Matt Lemsing, global eBusiness manager at ResMed, a leading respiratory medical device manufacturer specializing in products for the diagnosis and treatment of sleep disordered breathing. "ResMed has standardized its global operations on Vignette content management, portal, collaboration and analysis solutions and is executing a standards-based comprehensive Web strategy through a single vendor. With Vignette we get access to a responsive company with the leading technology and a single vendor to partner with to meet current and future objectives. This in turn enables ResMed to focus on providing the best partner and customer self-service in the industry."

Built purely upon a foundation of industry standards and open technologies, the Vignette(R) V7 suite allows customers to select easily integrated modules to meet specific organizational goals and lay a solid foundation for future growth. Support for a wide array of standards, the tight integration of suite components and prebuilt enterprise integration adapters enable customers to rapidly build on existing deployments with additional components from any vendor, including Vignette.

"Since Ball State University's initial deployment of Vignette content management, the university has gone from less than 10 Vignette-powered department initiatives to more than 100 today," said Al Rent, director of University Marketing at Ball State. "Based on the initial and increasing results with Vignette technology, we have expanded our use of Vignette to include collaboration capabilities in Vignette Dialog to help us communicate more effectively with various communities, including prospective and enrolled students, faculty and staff, and alumni. Vignette has kept its commitments, and its expanded product set creates exciting opportunities for Ball State University."

"For more than two years, we've advanced a unified enterprise approach with our product development and acquisition strategy," said Dave Shirk, senior vice president of products, strategy and worldwide marketing at Vignette. "We are very excited by customer response to our integrated capabilities and see a tremendous opportunity for this suite of capabilities. This market is in its early, formative stages, and we're well positioned to help organizations plan their strategies and benefit from this integrated approach."

09.06.2004, Vignette Corp.


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