Hummingbird Strengthens Industry Leadership in Records Management and Compliance Solutions Globally

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Hummingbird Ltd., provider of integrated enterprise content management (ECM) solutions, announced that its records management solutions have been adopted worldwide to manage standards-based compliance solutions. Hummingbird's Records Management (RM) solutions establish comprehensive lifecycle management of all physical and electronic corporate knowledge assets, such as paper-based and electronic documents, business transactions, e-mails, and scanned images - from creation to ultimate disposition.

Many industries are affected by regulations or legislation that require strict records management policies. Hummingbird's suite of RM capabilities allows organizations to apply long term access, audit and retention control of all content and enables its customers to be compliant with regulatory and legislative requirements such as Sarbanes-Oxley, SEC 17a, NASD 3010, HIPAA, ISO 15489, and FDA 21CFR11. Hummingbird's products have been certified on U.S. DoD 5015.2 as well as the UK TNA 2002 specification.

Hummingbird anticipated the convergence of content and records management applications and was first to market with an integrated offering in a single repository that manages all in-process content and final records in physical and electronic formats. Customers can classify not only traditional content as records, but also e-mail, instant messages, and rich media. This reduces risk exposure for organizations, averting the consequences of failure to comply with established retention policies, and reduces the costs associated with a discovery order.

The 2003 acquisitions of New York-based LegalKEY(R) Technologies, Inc., and UK-based Valid Information Systems, in addition to the existing Hummingbird Enterprise(TM) RM offering, further advances Hummingbird's position as a leading provider of enhanced records management and compliance solutions that span public sector and industry deployments globally. The suite of records management solutions offer customers a solid platform for lifecycle management processes of information assets - physical or electronic, in-process or final - enabling organizations to build solid records and compliance management practices.

Records management is a practice that requires diverse approaches. Hummingbird has a suite of solutions designed to address them. Leading firms, across multiple industry sectors around the world, including professional services, manufacturing, government and financial services, deploy the Hummingbird records management solutions.

The Inter-American Development Bank (IDB) began an enterprise-wide deployment of Hummingbird Document Management (DM) and RM in April of 2003, after extensive testing and piloting. The integrated solution is used by approximately 1,800 users throughout the organization, both in its headquarters in Washington, D.C. and in its offices located in 28 member countries, mostly in Latin America and the Caribbean.

According to information supplied by J. Thomas Converse, CA, CRM, Chief, Records Management Section, Inter-American Development Bank, the IDB purchased Hummingbird's integrated DM, RM and imaging solutions in order to implement both an electronic document management system and a records management system in a manner which would have minimal impact on end users. The goal was to provide the means to capture documents in the corporate system as required by its policies on records retention and disposition, while providing a tool for Bank staff to move to a more digital working environment. At the same time, the system had to provide end users with both direct and remote access to official documents and records online. As it has evolved, the system has been integrated with the Bank's existing portal and has been used to develop an in-house correspondence control system which is an integral part of the document flow in various units of the organization.

In 2000, Agriculture and Agri-Food Canada joined other Government of Canada departments and agencies in the Records, Document, and Information Management System (RDIMS) shared system initiative that addresses information management challenges. At Agriculture and Agri-Food Canada, the RDIMS solution integrates Hummingbird's document management, records management, workflow, routing, imaging, and reporting.

"Building on our RDIMS implementation and utilizing our foundation of functionality, we created a single integrated system to manage all electronic documents, including correspondence, on a single, uniform platform that tracks document centric processes, and employs common business rules for records and document control. With the increased use of electronic communication such as e-mail, one of our biggest business challenges is to keep vital electronic records from being inadvertently destroyed, lost or made inaccessible," said Dan Laroque, Assistant Director, Information Management Utilities with Agriculture and Agri-Food Canada.

"The Hummingbird integrated system enhances the efficiency of the records management function and provides important additional functions such as routing audit trails, improved security, and ensures compliance with Federal legislation and Government Policy," adds Laroque.

In Australia, public-private utilities company, ActewAGL, uses Hummingbird RM to manage around 160,000 documents at multiple locations across the Australian Capital Territory (ACT), Australia. "We've used Hummingbird Enterprise to support our information management strategy for the last seven years, having found it to be the right solution at the right price, and have discovered that each new version has continued to offer functionality that helps us meet the ongoing challenges facing an organization such as ours," said Richard Blundell, IT Applications Manager, Business Systems and Commercial Development Division at ActewAGL.

Valid Information Systems, a Hummingbird company, is the leading provider of e-Government solutions in the UK and is the UK's largest supplier of integrated document and records management systems (EDRMS). Built on open standards, the solution is designed to meet current and emerging e-Government standards and legislation including the Freedom of Information Act and the Data Protection Act.

The Office of Government Commerce (OGC), an office of HM Treasury in the UK, will be deploying Valid's solution to manage all documentation - whether paper or electronic - store it, share it and file it according to any number of statutory requirements, enabling the organization to comply with the Freedom of Information Act and Data Protection Act.

Nic Hopkins, Director of Customer Systems and Services Division at OGC, says, "We have been able to implement our Retriever system using the Hummingbird solution in a very short period of time. Teams within OGC are already experiencing improvements in their ability to store and retrieve documents and records."

The Hummingbird Enterprise comprehensive suite of practice management solutions continues to be the leading choice in the legal market. Hummingbird company, LegalKEY(R) Technologies, consolidates and further strengthens Hummingbird's ability to deliver specific records, compliance and practice management solutions for the legal sector. These solutions are deployed by a prestigious list of customers that include top grossing law firms in the US, Canada, the UK and throughout Europe.

Based in the Southeast, Nelson Mullins Riley & Scarborough LLP experienced tremendous growth throughout the 1980s and 1990s. During that period, with more than 200 attorneys, they were faced with the challenges of managing massive amounts of records in five offices and two offsite facilities. The only solution for the Firm was records management from creation to disposition.

"Today, with more than 350 attorneys, nine offices, and four offsite facilities that includes a firm-operated storage facility that opened in 2004, we have a unified system for managing records firm-wide," said Barbara Embick, CRM, Records Manager, Nelson Mullins Riley & Scarborough. "By using LegalKEY, we are able to provide state-of-the-art records management by centralizing operations in a decentralized environment, all while controlling costs. Our future includes integration with the firm's document management system, moving towards an electronic records environment."

05.10.2004, Hummingbird Ltd.




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